Frequently Asked Questions
Everything you need to know about shopping with Sunrise Mart.
How do you ensure the freshness of your produce?
We source our products daily from local farms and trusted suppliers. All perishable items are stored in temperature-controlled environments and undergo a quality check before being packed for delivery.
What are your delivery hours and locations?
Sunrise Mart delivers Monday through Saturday, from 8:00 AM to 8:00 PM. We currently serve the greater metropolitan area and select suburban zip codes.
Can I return food items if I am not satisfied?
Due to the nature of perishable goods, we only accept returns for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to process a refund or replacement.
Do you offer organic or gluten-free options?
Yes, we have a dedicated section for organic produce and a wide variety of certified gluten-free pantry staples. You can use our website filters to browse these specific categories.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a real-time tracking link so you can monitor your groceries right to your doorstep.